wARRANTY POLICY

Our products come with a comprehensive warranty that covers
any defects or issues arising from non-user error, ensuring you receive the
best quality and durability. Below are the key details of what is covered and
not covered under this warranty:

PLEASE NOTE, WE OFFER A RETURN TO BASE WARRANTY. FOR A
WARRANTY CLAIM TO BE FIXED BY US IT IS THE OWNERS RESPONSIBILITY TO GET THE
VEHICLE TO OUR WORKSHOP TO BE REPAIRED. ALTERNATIVELY WE CAN SUBMIT A WARRANTY
CLAIM AND SEND YOU PARTS ONLY. WE WILL REQUIRE THE VIN NUMBER AND IMAGES/VIDEOS
OF THE FAULT TO PROCESS THIS. 

 

Manufacturer Warranty Periods: 

TALARIA: 1 Year Parts & Labour 

REVVI: 30 Days Parts & Labour 5 Months Parts Only

 

What the Warranty Includes:

- Non-User Error Defects: Any manufacturing or
material defects that impact the functionality of the product.

Battery Malfunction: If the battery fails
to perform as expected under normal usage, it will be replaced or repaired free
of charge.

Electronic Failures: Issues with internal
electronic components that occur due to no fault of the user.



What the Warranty Does Not Include:

- Crash or Accidental Damage: Any damage
resulting from accidents, falls, or improper use will not be covered under the
warranty.

- Third-Party Repairs: Any unauthorized repair
or modification will void the warranty.

- Used Bikes (All Makes) 

When purchasing a used bike please bare in mind that
warranty is at our discretion and a maximum of 30 days warranty is provided on
main components. If you wish to receive full manufacturer warranty please
purchase a new bike. 



Important Note:

All warranty claims and repairs must be
addressed exclusively at our workshop. Any attempt to repair the
product at another location or by a third party will invalidate the
warranty. 



For any questions or to schedule a warranty claim, please contact our support
team for assistance!